Privacy Policy

The information collected from You by the Company may constitute 'personal information' or as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 ("SPI Rules"). The SPI Rules define "Sensitive Personal Data or Information" of a person to mean personal information about that person relating to:

• passwords;
• financial information such as bank accounts, credit and debit card details or other payment instrument details;
• physical, physiological and mental health condition;
• sexual orientation;
• medical records and history;
• biometric information;
• any detail relating to the above clauses as provided to body corporate for providing service; and
• visitor details as provided at the time of registration or thereafter.

In the course of providing Services to You through the Platform, We may collect the following:

• Personal Identifiable Information such as your name, gender, phone number, profile picture, username, password, e-mail address when You register on the Platform.
• Information provided by You on your social media account, which will be linked with the account created by You on Our Platform, information disclosed therein including but not limited to username as provided by You at the time of sign-up, and publicly available data of those social media accounts such as any posts, comments, likes posted on such accounts, any personal information provided in Your private profile of such accounts and other information that may be required or be related to rendering the Services in an efficient and timely manner.
• With Your permission, We may automatically collect some information about Your hardware devices when You access the Platform. For example, when You utilize Our Platform, We may collect Your IP address and the type of mobile device/computer/laptop You use and Your geographic location. Most devices allow You to prevent location data from being sent to Us and We honor Your settings. We may also collect information about Your activity on the Platform, such as information about Your account usage, as well as information about how You interact with the Platform (collectively, "User Data"). We may combine this automatically gathered information with other information, including Personal Information we have collected about You.
• If you permit cookies on Your browser, We may receive, and store certain types of information known as "cookies" when You access the Platform.
• Communications between You and Mackring9.
• Company will be free to use, collect and disclose information that is freely available in the public domain without Your consent.

In order to provide Services through the Platform, We may require the User to provide Us with certain information that personally identifies himself. Personal Information includes the following categories of information:

• Contact data (such as email address, phone number and call recording);
• Demographic data (such as time zone, postal address and location details);
• Financial data (such as account details, e-wallet details, bank account or credit or debit card details or other payment instrument details etc.) that User may have provided Us while using the Services provided by the Platform.

When You make Your profile on Our Platform, You can share with Us additional information, such as details of Your personality, lifestyle, interests and other details about You. By choosing to provide this information, You consent to Our processing of that information.

Our Platform may contain links to third party websites or applications. The User agrees and understands that privacy policies of these websites are not under Our control and the User understands that once he or she leaves Our servers, use of any information provided by the User shall be governed by the privacy policy of the operator of the site used by them.

Prior to any direct marketing or commercial operation (for example for sending the newsletters or commercial offers), We will first obtain User's consent, either when creating account on the Platform or later by indicating Your choice in account settings. User will always have the right to withdraw his or her consent at any time, directly by clicking on the unsubscribe link available on each email received, by modifying his account settings, or by contacting Us at the following email address [email protected].

In accordance with the applicable laws, User has the right to access, to rectify and to object data concerning them. User can access and change their profile picture, display name and User profile password provided when account is created through the account page or by contacting Us.

We may disclose any information We may deem necessary, in Our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. Such transfer or disclosure shall be for lawful purposes only. Further, such transfer or disclosure of Your sensitive personal information to other third parties shall only be done once it is ensured that the third party receiving such information has implemented the same level of security practices as we have.

We take Your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose Your Personal Information in the event it is required to do so by applicable law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

We (and third-party data processors, vendors and hosting partners who may be acting on Our behalf) may collect, store and process Your personal data/ information for the following reasons:

• to make this Platform customized, to provide content tailored to individual requirements; to understand Your needs and provide You with improved products and Services, newsletters and other communications and to enable others to view submissions/posts and blogs of Users;
• to maintain any registered accounts that You may hold with Us and to provide You with updates or notifications of changes to Your account;
• for Our internal record keeping requirements including collection of anonymized details about visitors to Our website to compile aggregate statistics or produce internal reports;
• with Your agreement, to contact You about Our or Our business partners' promotions, products and Services or other information which We think You may find interesting, offers, or for customer satisfaction purposes;
• for market research, analysis, testing, monitoring, risk management and administrative purposes (including diagnosing technology problems which may be reported to Us);
• for any purposes related to the above or where We have a legal right or duty to use or disclose Your personal data/ information (including for abuse, crime and fraud prevention and related purposes).
• To better understand how Users access and use Our Service, both on an aggregated and individualized basis;
• User posted content may be reused by Us to aggregate data about a particular activity or location and include it in consolidated formats.

If We become aware that We have collected or been sent personal data/ information from a person who is under 18 (eighteen) years of age, without the consent of the legal parent or guardian, We will deactivate the relevant account as soon as is reasonably practicable by Us.

Your personal information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of insolvency, bankruptcy or receivership, in which personal information would be transferred as one of the business assets of the Company.

Further, in an ongoing effort to better understand and serve the users of our Service, we also often conduct research on its customer demographics, interests and behavior based on the personal information and other information provided to Us. This research may be compiled and analyzed on an aggregate basis, and We may share this aggregate data with Our affiliates, agents, advertisers and business partners. This aggregate information does not identify You personally. We may also disclose aggregated User statistics in order to describe Our Service to current and prospective business partners and to other third parties for other lawful purposes (including providing advertising use cases to actual or potential advertisers).

Your Internet browser has the in-built facility for storing small files -- "cookies" -- that hold information which allows a website to recognize your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

The security of User Data and Personal Information is important to Us. We follow generally accepted industry standards to protect the User Data and Personal Information submitted to Us, both during transmission and once We receive it. All information gathered on Our Platform is securely stored. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. Such information may also be converted to physical form time to time, if deemed necessary. We take all necessary precautions to protect Your Personal Information both online and off-line, and implement reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Our business.

Although We make best possible efforts to store Personal Information in a secure operating environment that is not open to the public, User must understand that there is no such thing as complete security, and We do not guarantee that there will be no unintended disclosures of Personal Information. If We become aware that Users Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, We will use reasonable efforts to notify such User of the nature and extent of such disclosure as soon as reasonably possible and as permitted by law.

For security from Your part, You should:

• if using a computer in a public location, always log out and close the website browser when You complete Your online session;
• keep Your account details and passwords private;
• avoid using the same password for multiple online accounts.

Depending on the processing of Personal Information, the data may be subject to a different storage period.

We do not sell Users Personal Information to any advertisers or any third party. We use Users Personal Data to display relevant advertisements, based on his preferences. We make reports related to the advertisement campaigns, in particular statistics, without any reference or information related to the personal information of visitors or Users of the Platform.

We hereby inform all Users that We use YouTube API Services, and by using those API services, Users agree to be bound by the Terms of Service of YouTube available at Terms of Service. It is important for Users to review and comply with the terms outlined in the YouTube Terms of Service.

Further, Users are bound by Google's Privacy Policy, and we encourage everyone to familiarize themselves with Google's privacy practices. To access and review Google's Privacy Policy, please visit https://policies.google.com/privacy.

Additionally, Users have the option to delete their stored data in accordance with the terms and conditions outlined in this Policy. Furthermore, Users can revoke access to their data by visiting the Google security settings page at Security.

At Mackring9, we are committed to upholding the highest standards of safety and well-being for all users, especially minors. In compliance with global laws and platform policies—including Google's Child Endangerment and Abuse Policy—we strictly prohibit any content or conduct on our platform that exploits, endangers, or harms children in any manner.

This includes, but is not limited to:

• Content that depicts or promotes the sexualization, abuse, neglect, or exploitation of minors.
• Involvement of minors in dangerous challenges, stunts, or activities that may lead to physical or psychological harm.
• Any form of grooming, harassment, or solicitation of minors through our platform.
• Uploading, sharing, or promoting media that includes inappropriate interactions involving minors.
• Content that misrepresents the age or identity of a minor for any deceptive, exploitative, or malicious purposes.

Mackring9 maintains a zero-tolerance policy toward such violations. Any user, influencer, or third-party account found in breach of this clause may face:

• Immediate suspension or termination of access to our services.
• Reporting to relevant legal authorities and law enforcement.
• Permanent removal of associated content from our platform.

We also encourage our users to report any content or behavior that appears to endanger the safety or dignity of minors by contacting us at [email protected] or using our in-app reporting tools.

By using KringP, you acknowledge and agree to strictly adhere to this policy to maintain a safe and compliant digital ecosystem.

We also inform all Users that We use Facebook and Instagram API Services, and the Users are thereby bound by the policies framed by Meta. Hence, all Users agree to be bound by Meta's Privacy Policy.

1. Data Collection: We collect data from Facebook for the purpose of digital marketing activities. This data may include but is not limited to user profiles, demographic information, and engagement metrics.
2. Data Processing: The collected data is processed using secure and compliant methods. Our processing activities include segmentation, analysis, and profiling to tailor marketing strategies for targeted audiences.
3. Purposes of Processing: The data is processed for the following purposes:
   • Targeted advertising
   • Marketing campaign optimization
   • Audience analysis and segmentation
   • Performance measurement and reporting.

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account being active, to provide you with our services, to comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the specific purpose. Once the retention period expires, we will securely delete or anonymize your personal information.

1. Request Process: Users can exercise their right to self-delete personal data by going to the "Account Settings" in the KringP app. Within the app's user-friendly interface, individuals can navigate to the settings and choose to manage and delete their data at their discretion. Alternatively, users have the right to request the deletion of their personal data held by Mackring9. To initiate a data deletion request, individuals should submit an email request to our designated Data Protection Officer (DPO) at [email protected].
2. Required Information: To process the request efficiently, users should include the following information in their deletion request:
   • Full name and contact information.
   • Any relevant account or transaction identifiers.
   • Description of the data they wish to be deleted.
3. Verification: For security and privacy reasons, we may need to verify the identity of the individual making the deletion request. This verification process may require additional information or documentation.
4. Processing Time: Upon receiving a valid deletion request, we will make all reasonable efforts to promptly and securely delete the requested data from our systems. The specific processing time may vary depending on the complexity of the request and the volume of data involved. We will inform the user of the estimated timeframe for completion. However, in any case, the time required for deletion of data will not be more than 5 working days except wherein the data requested for deletion are in use related to ongoing Campaign then in this case the data deletion request will be processed within 90 working days from the date of completion of Campaign.
5. Exceptions: Certain data may be exempt from deletion if it is necessary for legal compliance, dispute resolution, or other legitimate business purposes. In such cases, we will inform the user of the reasons for the exception.
6. Confirmation of Deletion: Once the data deletion process is completed, we will confirm the deletion to the user through their provided contact information.
7. Appeals: If a user is dissatisfied with our response to their deletion request, they have the right to lodge a complaint with the appropriate data protection authority.
8. Contact Information: For any inquiries or concerns related to data deletion requests, users can contact our Data Protection Officer at the provided contact information.

Under applicable data protection laws, including the Digital Personal Data Protection Act, 2023 in India, you may have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
• Right to Erasure (Right to be Forgotten): You may have the right to request the deletion of your personal information under certain circumstances as specified under this policy.
• Right to Restriction of Processing: You may have the right to request the restriction of the processing of your personal information.
• Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You may have the right to object to the processing of your personal information in certain situations, such as for direct marketing purposes.
• Right to Grievance Redressal: You have the right to lodge a complaint with us regarding the processing of your personal information. You should submit an email request at [email protected].

To exercise any of these rights, please contact us at [email protected]. We may require you to verify your identity before responding to your request.

To enhance our commitment to user well-being, we have partnered with a third-party to offer a "Talk to a Counselor" feature. This service facilitates direct communication between our influencers and business users and mental health counselors via WhatsApp chat, with a direct phone number available for emergencies.

Important Privacy Note: While we facilitate access to this service, the counseling sessions and your direct communications with the counselors occur directly with the third-party and their counselors. We do not collect, store, or process the content of your conversations with the counselors. This mental health support service is provided to you completely free of charge.

We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws. We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time. This privacy policy was last updated May 10, 2025.

As our business evolves, we may need to transfer your personal information to countries outside of India where our servers or third-party service providers are located. These countries may have data protection laws that are different from the laws of India. If and when we transfer your personal information internationally, we will take steps to ensure that your personal information is protected in accordance with applicable Indian law and this Privacy Policy. These safeguards may include implementing standard contractual clauses or other legally approved mechanisms for international data transfers, as recognized under Indian law, or transferring data to countries recognized as having an adequate level of data protection under Indian law. We will update this Privacy Policy to reflect any such transfers.

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at [email protected]. You can also correct any factual errors in that information or require us to remove your details from any list under our control.